1. Sanitation and Disinfection Implement cured under SteriDENT Dry Heat Sterilizers; Throw away file/buffer kit. New spa liner for each pedicure client. *Please notify your current infection before we start service* 2. Communication Please talk to your assigned technician to ensure satisfaction and to perform any customize service that you prefer 3.Refund Product, Service, and Gift certificate are Not refundable. ALL SALES ARE FINAL. 4. Gift Card Gift Cards are validated only within 6 months from the date of purchase. No Refund or Exchange for cash. Gift Card must be presented at time of service. 5. Waxing services Do not use any chemical peeling products before or after your appointment, in order to prevent irritation/ redness. 6. Appointments/ Cancellations You can book appointments online or call 941-345-9712. Please notify us 4 hours ahead when you need to cancel or reschedule your appointment. 7. Jewelry and Personal belongings Please carry your jewelry and your belongings with you in all times of service. We are not responsible for any of your loss. 8. Payment Minimum transaction for Credit Card is $10.